How It Works?

Your Chipolo will track your things for at least a year with no maintenance necessary. When the battery runs low, the Chipolo app will remind you that it’s time to renew and recycle your Chipolo.

APP REMINDER

The app will notify you that your Chipolo’s battery is running low and that it can now be renewed. You can easily replace your Chipolo with a discount in the app.

CHOOSE YOUR NEW CHIPOLO

Repurchase and wait for your new Chipolo to arrive. Connect the new one and remove the old Chipolo from the app.

RETURN OLD CHIPOLO

Send your used Chipolo back to us for recycling in the prepaid envelope you received with your new Chipolo.

Need Help?

Get in touch with our dedicated Customer Support team via online chat or email.

Get in touch

FREQUENTLY ASKED QUESTIONS

Can I renew my Chipolo PLUS for Chipolo CLASSIC?

Yes, you can choose to renew for either PLUS or CLASSIC. If your new Chipolo is a PLUS, you’ll again have the option to renew after a year. If your new Chipolo is a CLASSIC, the renewal program will no longer apply, since the battery on the CLASSIC can be replaced by the user.

How many Chipolo PLUSES can I purchase through renewal program?

You can renew all the Chipolo PLUSES that are active on your account and are about to run out. If you have 4 Chipolo PLUSES, you’ll have the option to choose between a 1-pack and a 4-pack.

How often can I renew my Chipolo PLUSES?

Each Chipolo PLUS can be renewed once per year. If you have multiple Chipolo PLUSES on your account and you started using them at the same time, you will have a chance to renew them all at once. If you have multiple Chipolo PLUSES, but you started using them at different times, you will have the option to renew them individually before the battery runs out.

Can the price change?

Some adjustments in prices might occur since Chipolo is growing with each year. However, we can guarantee that our renewal program will always offer the best deal possible.

How long does Chipolo PLUS last?

The PLUS model is designed to last a year or longer with no maintenance necessary. To ensure the reliability of your Chipolo PLUS, we would still recommend you renew it when the 12-month period is up.

Are the batteries replaceable?

No, the batteries in the Chipolo PLUS are not replaceable. This model is designed for users that prefer a maintenance-free and water resistant device with an option to upgrade to the latest model at highly discounted prices.

In case you’d prefer to have a device with a replaceable battery, check our Chipolo CLASSIC model.